DURABLE-South Africa

DURABLE Cleans Up Again

Dealer Support Website, 11th December 2006

Durable UK has announced yet another award for its successful Computer Cleaning Week campaign which highlighted the perils of having dirty office equipment.

The office products manufacturer collected the Marketing and Communication Excellence Award at the annual Dorset Business Awards Ceremony, held on 6 December. Stewart Anderson, VP of Marketing, said: "Once again we are absolutely thrilled to have received further recognition for Computer Cleaning Week. It reinforces the success that we enjoyed for the campaign and is a great sense of achievement for the whole team involved.

"To have been awarded the Boss Manufacturers Marketing Excellence Award last month was a fantastic achievement, The Dorset Business Award is an extra bonus and it's extremely satisfying to be recognised not on just a local level but nationally as well".

DURABLE Wins BOSS Award for CCW

USP Magazine Website, 26th October 2006

Durable has been presented with the Manufacturer's Marketing Excellence Award at the Boss Industry awards held in London last week.

Doctor Dirty/The Grime Guru/His Eminence of Coli aka Stewart Anderson of Durable says: "The first ever Computer Cleaning Week really captured the interest of the trade, consumers and the media and we are thrilled that the campaign has received the marketing award to reinforce the tremendous success we enjoyed. The team at Durable worked very hard towards the success of Computer Cleaning Week and we are really pleased that we have received industry recognition that computer cleaning is an important and high profile topic in today's offices."

Customer satisfaction guaranteed

USP Magazine Website, October 2006

"Durable are easy and straightforward to deal with", is one of the many comments that Durable UK reported receiving in its annual customer satisfaction survey.

This was the second year that Durable UK had questioned its' customers about their perception of the service they receive and the 2006 results showed improvements across all key indicators. A full 100% reportedly found Durable friendly and helpful, always giving a quick satisfactory response to queries. Over 75% ranked Durable's service as better than other manufacturers with a similar proportion saying there were no significant areas for improvement.

Gary Jesson, VP Customer Operations commented: "Overall we are extremely pleased. It is great to see that the hard work put in by everyone in the company is producing the results that both our customers and we want and also that we are continuing to improve year on year.

The survey will be repeated in mid 2007.